Commercial Building Janitorial, All Handyman, Window Cleaning, Pressure Washing, Hauling
Commercial Contract Janitorial, Complete electrical / plumbing / painting / Drywall handyman service, Pressure Washing, Commercial Window cleaning (High Rise I, LLC Window & Rigging Service; Sub Contracted out for stage rental for window replacement
Keywords: Janitorial Window Cleaning High Rise Handyman Pressure Washing Hauling Rigging Commercial
Interview Q&A
How long have you been in business?
Since 1992
What is your primary product or service?
General Maintenance: 2/3 Commercial cleaning in Phoenix buildings (regular janitorial service) and 1/3 general handyman for property managers. HiRise Service does exterior and interior Glass cleaning besides stage rigging rental for window replacements.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Use to sell Janitorial Supplies to commercial users. Background in State Board of Accounting audits.
How do you differentiate yourself from other businesses in your category and area?
Throughout the 90's I owned Service Resource Corporation who was the 3rd largest Commercial Janitorial Service in Phoenix. We expanded by providing excellent service with no outside sales people.
How many locations do you have and do you have plans to expand?
50+ properties; always looking to expand.
Provide detailed directions to your location
31st Ave West Thomas Rd; Just north of Thomas on the West side of the Street. Address on side of Building.
What type of payments do you accept?
Check and Direct Deposit.
Which areas do you service?
Phoenix Metro but depending on job would go state wide.
Who owns your company or runs daily operations?
Owner through his 3 Operations Directors
What are your hours of operation?
Office 8-5pm but staff operates basically 5AM to 1AM depending on company and task at hand.
What is the best compliment anyone can give you?
Keeping us on from Year to Year and negotiating rates when there is pressure from other bidders instead of just taking low bid and accepting below average service. Trusting us. Recent compliment 7-13-12 "Alex and Bill did great! I actually need to schedule them back out again for some miscellaneous work"
What is your favorite quote or Bible verse?
I would be lying if I said I had one.